“Each year, the New York City Police Department receives hundreds of 911 calls for so-called jumper jobs, or reports of people on bridges and rooftops threatening to jump. The department’s Emergency Service Unit responds to those calls. Roughly 300 officers in the unit are specially trained in suicide rescue, the delicate art of saving people from themselves; they know just what to say and, perhaps more important, what not to say.”
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“Each year, the New York City Police Department receives hundreds of 911 calls for so-called jumper jobs, or reports of people on bridges and rooftops threatening to jump. The department’s Emergency Service Unit responds to those calls. Roughly 300 officers in the unit are specially trained in suicide rescue, the delicate art of saving people from themselves; they know just what to say and, perhaps more important, what not to say.”

Source: The New York Times